Volume 1 | Issue 2
Find out 5 of the many amazing features SalonTarget software contains. Our salon software is built around taking care of your business for you so you have time to take care of yourself and your family.
Since we launched SalonTarget® in our salon back in March, our pre-booking has jumped up 33%, to over 50% as a salon total. Guests are also spending less time at the reception desk than before SalonTarget®.
Mark and Kelly O’Day, Owners
Intuitive Appointment Booking
Booking has never been so simple! All the information you need to manage all appointments is just a click away. SalonTarget booking offers your clients 4 convenient ways to book, by calling in to book, booking online, confirming through text message or confirming through email that truly make booking your calendar a breeze. Access to cancellation lists, standing appointments and confirmation lists are right in front of you. Useful features include rebooking appointments from client/stylist history as well having the ability to pull up any audit trail in a flash. Our Appointment Book can even track employee productivity for the day. All this can all be done from your salon front desk or anywhere you have a mobile connection!
I am writing to tell you how excited we are here at Spectra Salon & Spa with the new SalonTarget® cloud based management software system. We have used Hairmax for many years and found moving from Hairmax to SalonTarget® to be an easy transition. The dashboard driven system is intuitive, easy to use and at a glance can connect us to clients, services, gift cards, employees, payroll, inventory and reports.
SalonTarget® allows us to launch email marketing opportunities, online booking (genuinely loved by customers actively using this feature), automatic confirmations and easy re-booking from client history.
Spectra Salon & Spa
The Client Dashboard is designed to provide you with every feature you could think of to cater to your clients’ needs and customer experience. Our clients tab, will give you the tools to stand out as an exceptional salon to your customers. Our client dashboard makes it personal. Here you will find both past and future appointments, cancellations, services, formulas, images, messages, transactions, credits, referrals and hair concerns based on each client’s individual profile. Additionally, convenient for use at check-out, the product and service promotions tab present you with great up-sells a client has matched with based on their personal preferences.
Direct Management Dashboard
The product dashboard directly serves your product inventory where you are automatically alerted as soon as your supplies get low. Based on your desired re-order alert preference you can set up automatic notifications with your suppliers that let you automatically reorder products so you will never run out of inventory! With your passcode you can easily manage and edit your inventory suppliers, product information, purchase history, price and print labels, send and track purchase orders as well as manage your backbar and transfers. In addition to always keeping your salon organized and fully stocked, the Products dashboard gives you the ability to tag related product inventory groups or individual products pertaining to a client’s haircare needs, these products will automatically be suggested to a client at checkout whether online or in store.
Being a small salon you might not always know whats best! We started out slow and learned along the way.
When we came across SalonTarget® through our distributor and mentor we were really excited about increasing productivity through real-time reporting!
Since we have been using SalonTarget® we have seen an increase in our productivity and retention. The software allows us to analyze everything and anything pertaining to the salon. We love the customer support and the software itself continues to develop and improve.
Thanks again SalonTarget®!
Rivkah’s Hair Studio
Insightful Performance Reports
Whether it is a quick glance at today’s stats or a deep dive into organized full reports, SalonTarget has you covered. We love data and we know how to use it to make your business grow. Our report engine is fast and flexible providing you with organized data reports and visual performance graphs that summarize weekly, monthly or annual reports. Our reports are all-inclusive containing service and retail sales, hours worked, clients serviced, appointment pre-bookings and re-bookings, client retention, the calculated averages of these listed category and much more! This significantly useful tool allows you to customize your salon performance where you need it the most!
Automatic Email/Text Marketing
Ever wish you had an amazing client follow-up system set in place? Well look no further, our SalonTarget marketing feature has your best interest at heart. Automate your customer relationship management with our online email and text message appointment confirmation system with client customized thank you message delivery after services have been completed. SalonTarget marketing gives you the ability to add surveys, promotions, online review requests directly to your emails or texts increasing customer retention and engagement drastically. We integrate with Facebook, Twitter, Pinterest, Google+ and Yelp to allow you to choose which positive reviews you share across social media platforms for all to see! If that wasn’t enough our system also keeps track of who has opened your emails, texts, sent you referrals, manages your active client surveys and much more! You have met your new social media personal assistant.